Return Policy

Return & Cancellations.
We understand the urgency of your orders and strive to ensure that our shipments reach you as early as possible. After placing an order, you will receive a confirmation call/SMS from our Customer Service Representative. Once your order is confirmed, it will be our priority to swiftly dispatch your order. Most items are sourced from our warehouse and dispatched within 2-3 business days. However, items that are sourced from external locations are subject to availability with the supplier.

How can I return an item?
Hisarkart has a hassle free and trustworthy returns policy that is free of charge for all orders within 7 days, on all items except Accessories,Health, & Beauty Products. You can contact Hisarkart Customer Services at +91-9813213482 or e-mail us at 
help@hisarkart.com

Shipping Charges

Shipping charges are flat Rs.50 and for cash on delivery Rs.50 extra flat for all India locations..

Everywhere in India

Return requests originating from any areas within India, customers who wish to return items are required to do the following:

  • Initiate return process from your my account tool as soonest possible and automatically courier partner will arrange reverse pick up.
  • A refund amount will be directly issued to you once received courier to us (if product is unused/unworn/not damaged.

International Customers
Unfortunately, there is a strict no-returns policy for International Orders at Hisarkart.com

Return Notice.
Hisarkart has a free of charge 7-day Return Policy for all products. The sooner you inform us that you want to initiate a return process the better it is! Please note that the items must be in an unused condition and contain the original tags and packaging (if any).

What if I receive a damaged product.
We always take extra care in packaging your items. However, in case the item you received was damaged, please inform Hisarkart Customer Service immediately,we have a 7-days return policy. If you’re not satisfied with our products, you can return the products via the returns process.

When returning please make sure that the merchandise:

  • is unworn
  • still contains all the original tags
  • is in the original packaging

What if I receive a different item than the one I ordered?
Care is taken to ensure that you receive what you order. However, in case of a mistaken shipment, you can always contact Hisarkart Customer Service to initiate and schedule the returns and/or exchange process.  Our agent shall then replace the wrong shipment according to your specifications.

Cancellation !!
At Hisarkart, our most important rule is that you feel comfortable buying the items you really want. If you want to cancel an order, the rule is that the sooner you inform us the better! Cancellations depend on whether your order has been shipped or not. Usually, shipment takes place within three business day. Hence, we give you the possibility to cancel your order at a much earlier stage. If this is the case, please send us an order cancellation request at 
help@hisarkart.com and we will take care of everything!

However, if your order has been shipped, we will not be able to cancel it. Your best option then is to return the item for a redeemable voucher. Please note that in our efforts to deliver unmatched customer service, we aim to ship your order within 2-3 business days.